FAQ

1. How do I register myself for i-Auction/ i-Trade?

Your Registration will simply take a minute. You are three clicks away. Follow the Steps below.

  • Click on Register to proceed further.
  • You will be redirected to the Registration Process

  • Please fill up the form and you are done. We will get back to you for validation and completing registration process.
  • Alternately, you can simply call us on (0124) 4921-444 and we will do it for you.

2. How does i-Auction works?

  • If you have anything to buy or to sell, you can post your indent at

http://iauction.katm.in/KATM_Web/login/marketLead.katm

  • Once you submit your requirement, we will connect you for a clear understanding of the requirement and its specifications.
  • We will search for the prospective buyers or sellers, as per the case may be.
  • We will propose an Auction Strategy to best fit your requirement; alternately, you can suggest any preferred strategy as well.
  • We will schedule the auction as per your convenience and availability of the buyer/ supplier.
  • The auction follows some conduct / Terms and conditions and some specific rules. It will intimate them before the auction as well. Our Terms and conditions are online and has to be accepted before auction itself.

  • Once the auction is over, we will submit the reports for the auction.
  • At the end of it, you are free to take your decision.

3. How does i-Trade works?

  • This is very similar to i-Auction
  • If you have anything to buy or to sell, you can post your intent at

http://iauction.katm.in/KATM_Web/login/marketLead.katm

  • Once you submit your requirement, we will connect you for a clear understanding of the requirement and its specifications.
  • We will search for the prospective buyers or sellers, as per the case may be.
  • The requirement will be posted on our website for the end user to capture market interest.
  • We will negotiate on your behalf for the best price suited and/or as per your expectations.
  • Once we get a prospective buy/ sell, we will connect the user to you.
  • The i-Trade follows some conduct / Terms and conditions and some specific rules. It will intimate them before the auction as well.
  • At the end of it, you are free to take your decision.

4. What are the charges to participate?

  • Till 31st March 2017, we are offering the subscription and registration for free. Post which, the standard charges will be levied on the services, as per the standard terms and conditions. For more details on pricing please refer FAQ Point #11

5. What are the minimum System requirements to operate in i-Auction/ i-Trade?

  • This is a web based system and hence you do not need any specific system or configuration for the same. However the basic need for the system is mentioned below. This is for the Current Version of the software only. We keep upgrading our systems to stay compatible with the current standards.
System Requirements Specifications
Internet Connectivity Any standard high speed internet will be suitable for the purpose. We prefer 3G or above standards of internet connectivity while doing auctions.
Laptop/ Desktop / Tab Any device with good internet connection and web browser will do. We prefer an i3 machines with good processing speed and a standard volume of RAM above 2 GBs.
Mobile for OTP The Bid page is secured with OTP based login and hence we need a correct mobile no. while registration to receive the OTP.

6. What are the credentials/basic information needed to register?

  • We need the following information to register your account for access:
    • E-Mail ID
    • Mobile Number
    • Organization Name and User Name
    • PAN Card No.

7. Is this safe to share my personally identifiable information (like mobile number, email address, PAN, etc)?

  • It is completely safe to share these information, as these are stored securely with KATM platform . We never share the details with any one, as per the guidelines of IT Act 2000.
  • Your password is encrypted with Spring Security using one way encryption, to ensure that even the system admins are unable to access them.
  • We only ask for the minimum details like Mobile no. and Email, along with organization name, which are necessary to do trade on the platform.

8. What are the security measures being taken to protect the credentials?

  • We use Standard Spring Security Protocols
  • The password is encrypted using single side encryption so that no one can see them.
  • We capture the user login along with IPs
  • All the activities done for an auction are captured and hence, you are safe.
  • The site is SSL protected. All your transactions are encrypted from the source itself.
  • The service layer is inaccessible from outside network. It can only be accessed from the application only.
  • The bid page is protected by OTP and is valid for single session only
  • All your updates are sent via auto mailer. We keep you posted for all the events related to your credentials.

9. What all Auctions are possible through this platform?

  • We have the capability to do all Forward (Selling) and Revere (Buying) auctions, as long as they follow our auction logics. We have the capacity to compare price and quantity together as well. We do customizations for the client specific needs as well. We have multi-dimensional auctions to compare Value in Use. So far we have done these many auctions:
Auction Name Quantity Auction Type
Coal Beneficiation – from SECL mines 37,000 MT TCO/VIU (with Penalty) – RA
Coal Beneficiation – from SECL mines 40,000 MT TCO/VIU (with Penalty) – RA
Coal Transportation – from SECL mines 20,000 MT Standard – RA
Coal Transportation – in Chhattisgarh 81,000 MT Standard – RA
Coal Transportation – in CG 16,000 MT Standard – RA
Coal Transportation – in CG 13,000 MT Standard – RA
Anthracite Coal – in Odisha 80,000 MT Standard – FA
Steamed Coal – in Chhattisgarh 30000 MT Customized  – RA

10. What level of customization is allowed?

  • Well, we understand that not all client requirements are similar, so we offer our valued clients to do customization in the auction strategy. Considering the uniqueness of the idea of the customization, we estimate a development time and accordingly we do the changes in or system. This requirement is very specific and we frame the requirements to shape it into a product feature.
  • So far, we have the features to process any pre-bid calculations, which are usually done by a purchaser/ seller while buying/ selling any commodity. We integrate excel sheets to our system to find the best value in use keeping the user processes intact. This helps the user to work without altering the internal processes, at the same time, get the tedious work done by the system itself, on the fly.

11. Standard Commercials